Salesforce Industry Trends, Updates, and Tips to keep you in the know.
Salesforce data plays a central role in driving customer experience, operational continuity, and regulatory compliance. Yet managing that data – across backup, analytics, development environments, and long-term storage – often requires a patchwork of tools or outsourcing to vendor-managed platforms.
Welcome to 2023, the year that professionals in every industry will be charged to do more with less as companies push for a seamless customer experience while simultaneously operating with reduced staff and nervous investors. This is not the first time that companies have squeezed their teams to deliver with less, but this is the first time that this tightening of the belt corresponded with customer expectations for fully personalized business interactions. The automated phone systems of the 2000’s and offshore, untrained call center agents simply will not cut it anymore!
It’s not often that one of your product’s users ends up joining your team, but CapStorm was thrilled when Ben Melton, our product manager, joined the crew last year. Read on to learn more about Ben, from his stint running a camp for the Boy Scouts to his newfound love of pickleball.
According to Forbes, cybercriminals can breach an organization’s network 93% of the time, with simple passwords or credentials being the most common breach point. As a result, increasing dependence on cloud solutions, including SaaS partners and cloud storage providers, accelerates the risk. Additionally, an on-premises server can result in rapid disconnection from the external world. Therefore, the ideal best-case scenario in a cyber-attack is a backup server that protects the primary servers, ensuring recovery.
When planning for potential Salesforce data recovery scenarios, you should always be as thorough as possible. However, before starting my journey with CapStorm, I had yet to learn just how complex a data recovery situation could get or how much planning and strategy are required to minimize downtime and mitigate the impact on critical business processes.
Welcome to our Data Unleashed vlog series. This vlog represents a collection of ideas, lessons learned, and use cases accumulated by serving Salesforce customers over the past 12 years. If your organization uses Salesforce, this vlog was designed specifically for you.
Here at CapStorm, our account executives work hard to get our solutions in front of as many people as possible. They come from all walks of life, just like our newest AE, Michael Foster. Read on to learn more about Michael, and how this sports fanatic utilizes his decade of journalism experience to his advantage when communicating with potential customers.
With a new year comes a new endeavor here at CapStorm. We are excited to announce the release of the Data Unleashed web series. This web series represents an anonymized conglomeration of ideas, lessons learned, and use cases accumulated by serving Salesforce customers over the past 12 years. If your organization uses Salesforce but struggles to maximize your investment’s control, capability, and compliance, this web series was designed specifically for you!
In an ideal world, different lines of business within a larger organizational unit can transform infrastructure to adapt to ever-evolving business processes automatically and rapidly.
If you’ve ever been scrolling through LinkedIn or Twitter and stopped to read something that piques your interest, that’s what having great content is all about. So we’re excited that Steven Welch, our Digital Content Marketing Specialist, joined the CapStorm Crew to add some new creative touches you’ll want to click on. Read on to learn more about Steven and how he pivoted from pre-law to content creation.
CapStorm is a core piece of enterprise data strategy for hundreds of global customers. Salesforce data replication powered by CapStorm feeds data warehouses for the world’s largest financial institutions, many pharmaceutical groups, and even government agencies. Salesforce business continuity is a core function that many organizations achieve with CapStorm, but this Salesforce data assurance is just the beginning. True Salesforce data autonomy provides enterprise-grade data protection, control, utilization, and governance. CapStorm empowers Salesforce users to get the most out of their data.