This public research university offers over 100 undergraduate programs and dozens of master’s and doctoral degree programs. The institution has a large data infrastructure supporting its wide range of academic offerings. The university’s growing data needs, especially in its HR and Service Cloud systems, required efficient data management and compliance solutions.
Their primary goal was to establish an operational archive that would not only serve as a backup and restore solution but also enable historical reporting for leadership decision-making.
How CapStorm Helped
CapStorm implemented CopyStorm to address the university’s backup and restore needs, enabling selective backups and efficient data management.
Implementation Process: CapStorm worked with the university to configure custom backups, allowing them to focus on relevant data and avoid unnecessary storage of outdated records.
Enabled the university to back up only necessary data, freeing up storage space while keeping the data they’d need for reporting purposes readily available.
Improved data visibility by efficiently extracting Salesforce data for external use.
Allowed for seamless import of non-Salesforce data into their Salesforce instance.
With SQL service backups in place, the university’s leadership now accesses historical data in minutes, compared to the manual searches that could previously take hours or even days. This has equipped them with actionable insights for more informed decision-making.
The university now has an operational database that mirrors its Salesforce orgs, allowing for seamless data access and recovery.
The ability to process records faster significantly improved the development team's efficiency, allowing them to focus on strategic projects rather than manual data management tasks.
We use it (CopyStorm) extensively for our ETL processes … We can process records way, way faster and it’s much more effective at doing our development using that.”
– Stephen B., Enterprise Solutions Architect
CapStorm’s solution enabled the university to overcome its data management challenges by streamlining backups, optimizing storage, and improving data visibility. With faster record processing and enhanced historical reporting, the university improved both operational efficiency and decision-making.