During the Covid-19 pandemic, this East Coast state used Salesforce as a key technology to support contact tracing and reduce the spread of the virus.
Salesforce was a core technology leveraged by this East Coast state during the Covid-19 pandemic to facilitate contact tracing, reducing the spread of Covid by notifying all close contacts of an infected individual. The data volumes in this Salesforce Org increased dramatically during 2020, and the state was concerned about the potential consequences of any incidental Salesforce data loss or corruption.
Given the urgency of the situation, the state elected to have CapStorm perform an end-to-end implementation.
CapStorm implemented software, conducted initial Salesforce data and metadata extraction from sandbox and production, and finalized a backup verification process to confirm the completeness of the data extract.
CapStorm completed full implementation over three screen share sessions, finishing with a Q&A session with a CapStorm developer.