Compliance Risk Management and IT Governance in the Banking Industry

In the banking sector, regulatory compliance is more than a legal requirement – it’s the foundation for trust and reliability with customers and stakeholders. As Compliance teams, which typically include Chief Information Security Officers (CISOs) and Compliance Managers, you play pivotal roles in ensuring that your institution meets regulatory requirements and implements robust governance and risk management strategies.
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This blog explores the intricacies of compliance risk management, IT governance, and the banking industry’s broader scope of governance risk management (GRC).

What is Compliance Risk Management?

Compliance risk management refers to identifying, assessing, and mitigating risks arising from non-compliance with laws, regulations, and internal policies. In the banking industry, this involves a comprehensive approach to ensure adherence to regulations like GDPR, CCPA, GLBA, SOX, and the newest emerging EU regulation, the Digital Operational Resilience Act (DORA).

4 Key Components of Compliance Risk Management

  1. Risk Identification: Understanding the various regulatory requirements that apply to the banking industry and identifying potential risks associated with non-compliance.
  2. Risk Assessment: Evaluating the likelihood and impact of non-compliance risks. This involves analyzing data, processes, and systems to identify vulnerabilities.
  3. Risk Mitigation: Implementing measures to minimize the identified risks. This can include policy changes, employee training, and technological solutions.
  4. Monitoring and Reporting: Monitor compliance status and report to stakeholders and regulatory bodies to ensure ongoing adherence.

Compliance risk management is not a one-time effort but an ongoing process that requires constant vigilance and adaptation to new regulatory landscapes.

The Role of IT Governance in Banking

IT governance refers to the frameworks and processes that ensure the effective and efficient use of IT to enable an organization to achieve its goals. In the banking industry, IT governance is crucial for aligning IT strategy with business objectives, ensuring regulatory compliance, and managing risks associated with IT systems.

4 Core Principles of IT Governance

  1. Alignment with Business Goals: Ensuring that IT initiatives support the overall objectives of the banking institution.
  2. Risk Management: Identifying and managing IT-related risks, including cybersecurity threats and compliance risks.
  3. Resource Management: Optimizing the use of IT resources, including personnel, technology, and data.
  4. Performance Measurement: Tracking and measuring the performance of IT systems to ensure they meet business and regulatory requirements.

Effective IT governance helps banks leverage technology to improve operations, enhance customer service, and stay compliant with regulatory standards.

CapStorm's CS:Govern solution
CS:Govern makes it easy to encrypt and decrypt on-prem Salesforce data while still being able to export it back into Salesforce.

Governance Risk Management: A Holistic Approach

Governance risk management (GRC) integrates governance, risk management, and compliance into a unified framework. This holistic approach ensures that all aspects of an organization’s operations are aligned, risks are managed proactively, and compliance is maintained consistently.

4 Benefits of GRC in Banking

  1. Improved Decision-Making: By integrating governance, risk, and compliance, banks can make more informed decisions considering all relevant factors.
  2. Enhanced Risk Management: A comprehensive GRC strategy helps identify and mitigate risks across the entire organization, not just within isolated departments.
  3. Streamlined Compliance: With a unified approach, compliance efforts are more coordinated and efficient, reducing non-compliance risk.
  4. Increased Transparency: GRC frameworks provide greater visibility into organizational processes, making identifying and addressing issues easier.

A robust GRC strategy is essential for banks to navigate the complex regulatory environment and manage risks effectively.

How Compliance Managers Assist in GRC

Compliance Managers are critical in the GRC ecosystem. They ensure that all regulatory requirements are met and that the bank’s operations remain ethical and secure. They are responsible for developing and implementing compliance programs, conducting audits, and working closely with IT and security teams to ensure that all data-handling processes comply with relevant laws and regulations.

4 Key Responsibilities of Compliance Managers

  1. Policy Development: Create and update policies to meet current regulatory standards.
  2. Training and Education: Train employees about compliance requirements and best practices.
  3. Audit and Monitoring: Conduct regular audits to ensure compliance and monitor the effectiveness of compliance programs.
  4. Incident Management: Respond to compliance breaches and work to mitigate their impact.

Compliance Managers work with CISOs to create a cohesive strategy that integrates compliance risk management with IT governance.

CapStorm: Enhancing Compliance and Governance in Banking

For CISOs, Compliance Managers, and other key members of compliance and technology teams in the banking industry, CapStorm offers solutions that enhance compliance risk management and IT governance. CapStorm’s CS:Enable and CS:Govern solutions provide tools that ensure data integrity, security, and regulatory compliance.

CS:Enable for Supporting Banking Data Accessibility

Large banks have many disparate systems that need to be integrated without compromising security. CapStorm offers a unique, self-hosted approach by replicating the data behind customer firewalls, allowing banking enterprises to maintain ownership and control of their Salesforce CRM data workloads. CS:Enable allows the customer to support enterprise integrations, drive complex trend reporting, streamline DevOps pipelines, and archive legacy data.

CS:Govern for Securely Governing Banking Data

Financial institutions deal with highly sensitive consumer data, and due to the nature of the data and Salesforce’s infrastructure, there are limitations on how the data can be accessed and used. CS:Govern replicates Salesforce SHIELD functionality by extending data access controls from Salesforce to your own database, allowing for better control over how Salesforce data is classified, masked, and encrypted. GS:Govern helps in accomplishing critical tasks while complying with regulatory requirements such as data sharing (under the Gramm-Leach-Bliley Act), auditing (under the Sarbanes-Oxley Act), and consumer data privacy (under CCPA and GDPR).

Implement CapStorm as Part of Your Governance & Risk Management Strategy

CapStorm enables in-house data utilization while maintaining high security and confidence. It involves classifying sensitive Salesforce data, encrypting it, and ensuring that only authorized users can access it. This allows for integrations, reporting, and ETL workloads to be executed, scaled, governed, and secured by your GRC team. This framework enables the bank to monetize data and adhere to the principle of the “least privilege” model, also known as user access control.

As a CISO or Compliance Manager in the banking industry, mastering compliance risk management and IT governance is crucial for safeguarding your institution’s data and reputation. By implementing comprehensive governance risk management strategies and leveraging tools like CapStorm, you can ensure that your bank meets regulatory requirements and operates efficiently and securely. Stay ahead of the regulatory curve and protect your institution’s valuable assets with robust compliance and governance frameworks.

Navigating the complexities of compliance risk management and IT governance may seem daunting, but with the right strategies and tools, it becomes a manageable and integral part of your bank’s operations. Embrace these frameworks to enhance your institution’s resilience, security, and regulatory adherence.

If you’d like to learn more about implementing a compliance risk management or IT governance plan within your organization, get in touch with CapStorm today!

Amber Hagans

Amber Hagans

Amber has over half a decade of experience in digital marketing and works to improve CapStorm's digital visibility and enhance communication of CapStorm's offerings via the internet.

About CapStorm

CapStorm is the most technologically advanced Salesforce data management platform on the market. Billions of records per day flow through CapStorm software, and our solutions are used in every industry from credit cards, telecom providers, insurance agencies, global banks and energy providers.

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