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Global Utility Enterprise Unifies 10+ Salesforce Orgs with Secure, Scalable Data Management

CapStorm enables self-hosted backup, sandbox seeding, and near real-time data visibility across the company’s AWS environment.

Customer Profile

Industry:
Energy & Utilities
Company Size:
50,000+ employees
Tech Stack:
Salesforce, AWS, SQL Server
Specialities:
Technology, Information, Communication

The Challenge

This international telecommunications and utilities enterprise supports over 100 million subscribers and billions in annual revenue. With more than 10 Salesforce production orgs, each tailored for unique business units and often expanded through acquisitions, the company needed a way to protect data, share it across environments, and support development operations. Existing tools couldn’t provide the centralized visibility, infrastructure control, or scalability required to support their Salesforce Center of Excellence (COE).

The CapStorm Solution

CapStorm deployed a fully self-hosted data management solution that replicated Salesforce data, metadata, and structure into the company’s AWS-hosted relational databases. With reusable configurations, scripted automation, and no vendor lock-in, CapStorm enabled the enterprise to scale confidently, share data internally, and maintain ransomware-ready backups.

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Near Real-Time Replication to AWS

Salesforce data was continuously replicated into SQL databases hosted in AWS, supporting secure, scalable data access.

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Reusable Configurations for Scale

The COE used scripted and repeatable processes to bring new Salesforce orgs online quickly after mergers and acquisitions.

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Sandbox Seeding + Metadata Migration

CapStorm enabled secure, anonymized data seeding across environments, along with full metadata migration support.

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Ransomware-Resilient Backup

By hosting data outside of Salesforce, the enterprise maintained a clean, restorable copy, ensuring business continuity.

The Impact

  • Achieved near real-time Salesforce data visibility across 10+ production orgs.
  • Centralized Salesforce operations with shared processes for sandbox seeding and data retention.
  • Improved internal analytics through global data fabric integration.
  • Reduced risk and improved compliance by storing data inside AWS, not Force.com.
  • Established ransomware protection with independent, accessible data replicas.
The Salvation Army Gains CRM Control & Backup Resilience
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Want Results Like This?

Talk to us about what’s possible in your environment.

Solutions for Every Data Challenge

Backup & Recovery

Protect Salesforce data with self-hosted backups, rapid restore, and full compliance – no cloud reliance required

Data Integration & Reporting

Sync Salesforce data to Snowflake, SQL, and BI tools in near real-time for analytics.

Salesforce Dev & Enablement

Seed sandboxes, version metadata, and enable faster dev cycles with compliant, consistent test data.