As an early Salesforce adopter and global innovator in wireless communication, this enterprise manages a highly complex Salesforce environment with exponential data growth. With 50,000+ employees and billions of daily device interactions, Salesforce had scaled to massive volumes, so much so that the Case object alone exceeded 55 million records and required reimplementation. The business needed a solution for scalable backup and restore, analytics-ready data access, and a way to maintain performance without sacrificing visibility or compliance.