This land-grant research university needed an operational archive to support backup, restore, and long-term reporting. With large volumes of data flowing through Salesforce Service Cloud, the university faced challenges in verifying discrepancies, identifying inactive records, and maintaining a clean, accurate dataset. At the same time, leadership required access to historical records, often outside of Salesforce, to support audits, funding decisions, and academic planning. They needed a scalable solution to separate active from inactive data, without losing visibility.
CapStorm delivered a multi-product solution that gave the university control over its Salesforce data lifecycle. CopyStorm powered ETL-based data extracts, while CS:Enable enabled bi-directional integration to bring critical data back into Salesforce when needed.
CopyStorm created a SQL-based mirror of the university’s Salesforce orgs—supporting backup, restore, and long-term visibility.
CapStorm’s extract tools enabled faster, filtered access to records, supporting daily operations and audits.
The team imported non-Salesforce data into Salesforce, supporting case management and record validation.
Teams used archived records to verify data inconsistencies and improve the quality of Service Cloud operations.
Talk to us about what’s possible in your environment.
Protect Salesforce data with self-hosted backups, rapid restore, and full compliance – no cloud reliance required
Sync Salesforce data to Snowflake, SQL, and BI tools in near real-time for analytics.
Seed sandboxes, version metadata, and enable faster dev cycles with compliant, consistent test data.
