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East Coast State Ensures Salesforce Continuity During COVID-19 Response

CapStorm enables reliable backup and citizen data protection, deployed in days with zero post-launch downtime.

Customer Profile

Industry:
State Government
Company Size:
10,000+ employees
Tech Stack:
Salesforce
Specialities:
Administration, Government

The Challenge

At the height of the COVID-19 pandemic, this East Coast state relied on Salesforce to manage contact tracing and coordinate public health outreach. The rapid surge in data volume created concerns about accidental data loss or corruption, any of which could threaten business continuity and citizen trust. The team needed a solution that could be deployed immediately, ensured data completeness, and operated fully behind the state’s firewall to meet strict security and residency requirements.

The CapStorm Solution

CapStorm provided a rapid end-to-end implementation to deliver secure, self-hosted Salesforce backup. Within days, the state had an operational environment to protect its critical Salesforce data with ongoing sync and zero manual maintenance.

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Full-Service Implementation

CapStorm handled setup, metadata and data extraction, and backup verification across both sandbox and production environments.

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Behind-the-Firewall Deployment

All data stayed within the state’s own infrastructure, meeting government security and compliance standards.

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Continuous Backup Sync

The backup database remains automatically in sync with Salesforce production, with no ongoing manual effort.

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Expert-Guided Setup

The state completed implementation over three working sessions, including a live Q&A with a CapStorm developer.

The Impact

  • Achieved full Salesforce business continuity during pandemic operations.
  • Protected citizen data from loss or corruption during mission-critical response.
  • Required zero manual effort post-launch, fully automated sync.
  • Maintained full control with all data hosted inside the state’s firewall.
  • Experienced zero downtime and no support requests since implementation.
CapStorm enables reliable backup and citizen data protection, deployed in days with zero post-launch downtime.
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Solutions for Every Data Challenge

Backup & Recovery

Protect Salesforce data with self-hosted backups, rapid restore, and full compliance – no cloud reliance required

Data Integration & Reporting

Sync Salesforce data to Snowflake, SQL, and BI tools in near real-time for analytics.

Salesforce Dev & Enablement

Seed sandboxes, version metadata, and enable faster dev cycles with compliant, consistent test data.